HACKER'S COFFEE

Keep it in an airtight, opaque container at room temperature, away from light, heat and moisture. Do not refrigerate it, beans absorb surrounding odours easily. Use ground coffee within two weeks and whole beans within three months of the roast date.

It tastes best between one week and three months after roasting. Freshly roasted coffee needs a few days to degas, then it is at its peak. After three months the aromas start to fade. We only ship fresh batches, roasted at most a few days before dispatch.

We roast to order in small batches, so coffee never sits in a warehouse for weeks. Parcels usually ship within 1-3 business days of payment and InPost delivers in 1-2 business days. You get an e-mail with the tracking number as soon as it is on its way.

If you own a grinder, choose whole beans and grind right before brewing, it is the biggest flavour upgrade you can make at home. If you do not, choose ground: we grind just before shipping. After ordering, tell us what you brew with (espresso, moka pot, pour-over, French press) and we will match the grind size.

InPost parcel locker costs 8.99 PLN, InPost courier 11.99 PLN. Orders over 150 PLN ship free. For lockers you can pick one on the map or type its code, and the shop remembers your choice for next time.

Payments are handled by PayU: BLIK, payment card or a fast bank transfer. We do not store card details. Once the payment is confirmed you receive a confirmation e-mail, and an unpaid order can be finished from the link in the reminder.

Yes. Every order comes with a sales document. If you are buying for a company, select "Company / VAT" at checkout and enter the tax ID, and the invoice is issued automatically and registered in the Polish e-invoice system (KSeF). The billing address can differ from the delivery address.

Every coffee has a product page listing recommended brewing methods (espresso, pour-over, moka pot, French press, AeroPress) with ratios and times. Treat it as a starting point, not a rule, brew the way you like it best.

If you do not have the gear yet, see our equipment section: drippers, moka pots, French presses, filters and accessories. Beginners can start with a bundle where the gear is matched to the coffee.

If you like a classic chocolatey cup without acidity, start with KERBEROAST, it works with every method. For espresso and milk drinks we recommend BLACK_HAT or TROJAN. For pour-over (V60, Chemex, AeroPress) pick OPEN_SOURCE from Ethiopia, lighter and fruity. Want a stronger kick? BRUTE_FORCE is 100% robusta. Cannot decide? The 3 x 100 g sampler lets you compare three coffees in one parcel.

The Specialty Coffee Association grades coffee on a 0-100 scale. A score of 80 or more is specialty, the top quality tier. We only sell coffees that meet this standard, and the exact SCA score is on every product page.

Currently we ship within Poland only, by InPost locker or courier. Sales to EU countries are being prepared. If you want to order from abroad now, write to [email protected] and we will work something out.

You have 14 days from delivery to withdraw from the purchase. Just e-mail [email protected]. Refunds are processed within 14 days of receiving the return. For hygiene reasons we accept returns of coffee in intact, sealed packaging. Details are in the terms.

Businesses get a separate offer: regular deliveries with VAT invoices, 1 kg bags, office equipment, coffee under your own label and corporate gifts. See the B2B page or write to [email protected].